Notice regarding COVID-19
Please remain vigilant and treat calls, emails or text messages purported to be from the government or health authorities or the Bank with caution. Fraudsters may be using COVID-19 as an excuse to deceive you or your family members into disclosing financial or banking security information. They may also ask you to click on malicious links via your electronic devices, which can introduce malware into your devices, resulting in data compromise or leading to fraudulent financial transactions. Bank will not ask you for your financial information, banking ID, PIN or Password. It is also highly unlikely that health authorities will do so, whether for contact tracing or otherwise. When in doubt, call the relevant local authorities at an officially published contact number. Please call our Customer Service Hotline immediately if you suspect any unauthorized access or transactions on your account.
In the meantime, reduce your chances of being infected and/or spreading COVID-19 by taking these simple precautions:
- Wash your hands often with soap and water for at least 20 seconds, especially after going the bathroom; before eating; and blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
- Always wash your hands with soap and water if your hands are visibly dirty.
- Stay home when you are sick, except to get medical care.
- Avoid close contact with people who are sick.
- Cover your coughs and sneezes with a tissue or bent elbow and dispose of the tissue immediately.
- Maintain at least 1-meter (3 feet) distance between yourself and anyone who is coughing or sneezing.
- Clean frequently touched surfaces and objects daily (e.g., tables, countertops, light switches, doorknobs, and cabinet handles) using a regular household detergent and water.
- Use mask to get protection from COVID-19 in mass crowd.
