What is the “Jubaer Group Code of Conduct”?
Our daily business operations are built on and supported by the corporate philosophy and its values and methods that have developed through years of diligent effort and passed down from generation to generation throughout modern industry.
Jubaer Group Code of Conduct
JUBAER GROUP AND US
Through our communication and dialogue with the company, we (people working for JUBAER GROUP) strive to build and share fundamental value of “Mutual Trust and Mutual Responsibility”. JUBAER GROUP (JUBAER GROUP and its subsidiaries) endeavors to improve its business achievements so that JUBAER GROUP can continue to provide employment and fair and stable working conditions for each of us. Simultaneously, JUBAER GROUP promotes a work environment in which each of us can work in harmonious and dynamic manner. In return, each of us implement the “JUBAER GROUP Code of Conduct” and endeavor to fulfill our duties with integrity. By fully utilizing our ability and capabilities and cooperating with others working for JUBAER GROUP, we continue to improve the business performance of JUBAER GROUP.
This Chapter explains the values and principles that are the foundation of our relationship with JUBAER GROUP.
1. Creating a Harmonious and Lively Work Environment
JUBAER GROUP will use its best efforts to comply with all labor and employment laws and regulations of the countries where it is active, as well as the spirit thereof. JUBAER GROUP encourages and supports the personal growth of all people working for JUBAER GROUP. Based on “Mutual Trust and Mutual Responsibility”, JUBAER GROUP endeavors to improve its business performance in order to make it possible to provide equal employment opportunities and to maintain fair and stable working conditions. JUBAER GROUP strives to create a safe and harmonious work environment for its employees.
JUBAER GROUP respects and honors the rights of all people working for it and will not discriminate against them or permit the infringement of their rights. Therefore, all of us must recognize our essential roles in contributing to the success of JUBAER GROUP and should make a commitment to comply with internal rules, as well as conduct our duties/work with integrity and in a socially acceptable manner. As valuable contributors to JUBAER GROUP, we should each also endeavor to fully utilize our capabilities and to put forth our best efforts in all matters in order to strengthen and build JUBAER GROUP’s business performance globally.
OUR ACTIVITIES IN THE COMPANY
Based on a philosophy of “Customer First”, JUBAER GROUP strives to provide attractive products and services that meet the needs of customers worldwide. JUBAER GROUP also seeks to achieve the top-level world standard in environmental protection and safety measures. In these regard, JUBAER GROUP is unfolding daring plans both domestically and abroad concerning environment and safety, and in relation to research, development, procurement, production, distribution, sales and services. When carrying out our work, each of us should all be aware that our work is linked to all of the business activities of the company. In this regard, JUBAER GROUP does not tolerate illegal or criminal acts or acts in violation of the company policy and rules, regardless of whether such acts were motivated “in the interests of the company” or “in the interests of the customer”. We should comply with the law and should always act with awareness and responsibility. We should rise to the challenge of solving the many issues that arise, as customer needs diversify and as progress is made in JUBAER GROUP’s globalization, such as mastering of the world’s most advanced technologies, establishing the world’s most suitable procurement and supply networks, meeting environmental and safety standards, and improving customer satisfaction.
This Chapter explains how we should contribute to each of the major business activities of JUBAER GROUP and provides the points that we should all be aware of.
1. Compliance with Laws and Regulations
JUBAER GROUP will comply with applicable laws, internal company policies and rules, abide by sound social norms, and take appropriate action against any illegal or criminal acts or acts in violation of the company’s policies and rules. JUBAER GROUP will not make any exceptions to this commitment, regardless of whether an unlawful act is motivated “in the interests of the company” or “in the interests of the customer”, or carried out under the instructions of one’s superior.
We should implement the “JUBAER GROUP Code of Conduct” and make a commitment to comply with applicable laws, as well as internal company policies and rules, and to abide by sound social norms in all aspects of our work.
2. Use and Management of Assets and Confidential Matters
JUBAER GROUP possesses a wide variety of tangible and intangible assets that are indispensable and invaluable to its successful business operations. In order for JUBAER GROUP to use such assets effectively and at any time during the course of its business activities, JUBAER GROUP manages such assets with a firm hand in order to prevent such assets from being lost, stolen or used illegally or wrongfully.
JUBAER GROUP endeavors to manage and protect confidential information (e.g., its trade secrets) and to use such information in an appropriate manner. At the same time, JUBAER GROUP does not tolerate the illegal use of another party’s assets or intellectual property or the unauthorized use of another party’s confidential information.
We must manage and protect JUBAER GROUP’s assets, intellectual property, company secrets (such as trade secrets etc.) and personal information, as well as respect the assets, intellectual property and confidential information of others.
3. Insider Trading
JUBAER GROUP possesses a large amount of valuable internal (confidential) information and does not allow people working for it to engage in insider trading, such as using confidential information to buy and/or sell stocks. We must understand that insider trading is clearly not permitted. Not only is it illegal in many countries, but it also destroys the mutual trust that JUBAER GROUP has built with its investors, affiliated companies and business partners. Therefore, we shall not engage in or permit any insider trading.
4. Activities Promoting Safety
JUBAER GROUP endeavors as a group, in cooperation with our suppliers and dealers, to engage in research and development, design, production, quality control and after-sales services in order to deliver its customers projects that display sophisticated safety levels under various conditions. JUBAER GROUP will also be actively involved with “People Education” (i.e., Workers Education) and with improving the “Working Environment.” We should endeavor to think from the standpoint of our customers and pursue ways to make our projects safer and offer our customers safety and trust.
5. Environmental Preservation Activities
JUBAER GROUP has a deep understanding of the necessity of environmental conservation on a global scale. Therefore, JUBAER GROUP has decided to “dedicate ourselves to providing clean and safe projects and to enhancing the quality of life everywhere through all our activities”. Furthermore, JUBAER GROUP has developed a proactive policy and plans to assure continual improvements in environmental performance.
JUBAER GROUP regards environmental issues as one of the company’s major challenges and takes environmental impact into consideration at all life-cycle stages of its projects, including development, production, usage and disposal. JUBAER GROUP promotes compliance with international environmental standards, implementation of enhanced environmental assessments in cooperation with its suppliers, dealers, etc. We must endeavor to attain the highest level of environmental stewardship in each country and area.
6. Research and Development Activities
In order to provide innovative, safe and outstanding high-quality projects and services that meet the needs of customers through “research and innovation”, JUBAER GROUP has established research and development centers. These centers are well-powered with leading innovators and actively cooperate with other JUBAER GROUP group companies, as well as universities and research institutes, in order to strongly promote research and development of advanced technologies in various fields.
JUBAER GROUP does not tolerate research and development that violates any applicable laws or breaches of its agreements with its research and development partners. We respect the views of our research and development partners and seek to cultivate and maintain mutual trust. In addition, we use our best efforts to build a relationship of mutual trust by satisfying our obligations to our partners. e shall be mindful of respecting the intellectual property rights of others when conducting research and development and when realizing production.
7. Procurement Activities
Based on following three basic policies, JUBAER GROUP engages in fair and open procurement activities:
(a) Fair competition based on an open-door policy: Regardless of nationality or size of transaction, JUBAER GROUP offers fair opportunities to all candidates. JUBAER GROUP evaluates candidates based on their overall strengths, including quality, technology, price, volume and reliability of delivery, as well as the stability of their business management and technological development capabilities.
(b) Mutual growth based on mutual trust: In order to build relationships that result in mutual growth, JUBAER GROUP and its suppliers strive for mutual collaboration and close communications as equal partners.
(c) Promoting localization in view of good corporate citizenship: In order to contribute to its local communities, JUBAER GROUP globally promotes local projects of JUBAER GROUP and endeavors to actively promote local procurement of parts and materials.
We engage in procurement activities with fairness and integrity, in consideration of the above three basic policies and compliance with the law.
8. Production and Distribution Activities
JUBAER GROUP endeavors to produce high-quality projects and deliver them in an efficient manner in order to meet customers’ expectations. In order to realize such production and supply goals, JUBAER GROUP endeavors to build the “world’s optimum production network” and a “global distribution network”.
We endeavor to maintain the safety and quality of products and to comply with laws related to production and distribution.
9. Sales Activities
Based on the following three ideas, JUBAER GROUP strives to build a sales and service structure that meets various customer needs in a timely manner. In order to achieve such structure, JUBAER GROUP endeavors to build relationships with dealers based on mutual trust, and to bring mutual growth and support for fair competition and transactions.
(a) Philosophy of “Customer First”: Based on a “Customer First” philosophy, JUBAER GROUP strives to create a sale and service structure that promptly responds to the various needs of customers worldwide. To achieve this, JUBAER GROUP develops products that meet customer expectations and implements a marketing strategy and sales style that matches the product profiles and various customer needs.
(b) Mutual growth based on mutual trust: JUBAER GROUP develops and provides attractive product lineups, various styles of dealer showrooms and sales styles, and a meticulous customer and revenue management system. JUBAER GROUP does this to contribute to the improvement of sales efficiency and profitability of its dedicated dealers, to build mutual trust and to bring mutual growth.
(c) Importance of fair market competition: JUBAER GROUP respects free trade and market competition, implements ambitious sales strategies in order to obtain customer satisfaction and support in various areas of the world, and endeavors to engage in fair competition and transactions.
10. Overseas Business Activities
JUBAER GROUP engages in business worldwide and many of its activities are conducted outside Bangladesh, including not only manufacturing activities, but also research and development. JUBAER GROUP recognizes the ever-changing environment surrounding its business operations, global diversity, the specificity of each local area in terms of its own rules and customs, etc., and the rapid changes in world political and economic climate. JUBAER GROUP respects international rules and laws, as well as the culture, customs and history of local societies. Thus, JUBAER GROUP promotes its business activities from “both a global and local” standpoint so as to contribute to the development of local economies and society.
We contribute to expansion of JUBAER GROUP’s business overseas by respecting the culture, customs and history of each country, as well as national, regional and international laws and rules.
11. Profitability Enhancement Activities
In order to respond to the expectations of investors and society, JUBAER GROUP endeavors to perform various measures to improve business management efficiency, achieve sustainable increases in profit and strengthen the foundation of its management and profit. When determining investments or financing for various domestic and overseas projects, JUBAER GROUP’s decisions are made after conducting thorough pre-studies, including anticipated profitability. As for fund management, JUBAER GROUP places the highest priority on safety and certainty.
Based on the appropriate financial performance indices, JUBAER GROUP assesses business management efficiency and profit make-up on both an individual and consolidated basis. JUBAER GROUP does its best to continuously improve these, and to timely and fair disclosure of its financial condition and to make appropriate payment of taxes. In order to realize such disclosure, JUBAER GROUP strives to appropriately oversee the financial condition of its subsidiaries and affiliates.
SOCIETY AND US
Through its business, JUBAER GROUP creates close relationships with society and its stakeholders (customers, shareholders, local communities, etc.). Based on the basic understanding that “as a member of society, the company engages in business that contributes to society”, JUBAER GROUP operates its business in an open and fair manner. Through active public relations activities, investor relations and philanthropy, JUBAER GROUP aims to be a “good corporate citizen” that is trusted by the international community.
Thus, JUBAER GROUP will respond strictly with respect to illegal or criminal acts and acts that are not socially acceptable, regardless of whether job related or whether in private situation. JUBAER GROUP also strongly desires that the people working for JUBAER GROUP, are aware of safety and lead safe and pleasant lives.
We support JUBAER GROUP’s aim “to become ‘a good corporate citizen’ that is trusted by the international community”. We strive to communicate openly and fairly with stakeholders, to gain more “JUBAER GROUP fans”, as well as to engage in activities that contribute to society’s sustainable development. We must also act, at all times, including when carrying out our works, in a manner that does not provoke unnecessary misunderstanding or misapprehensions, and to act with humility, honesty, and integrity. Regardless of whether at work or in a private situation, we should pay careful attention to safety, obtain basic legal knowledge, and be aware of common social protocol. We need to do this so that we can be sensitive to illegal or criminal acts or acts that are against society’s common morals, and take swift and forceful actions against such acts.
This Chapter introduces examples of JUBAER GROUP’s engagement with society and provides issues that we should be aware of, and what JUBAER GROUP expects of us when engaging in social activities.
1. Corporate Communication Activities
In order to become an “open company” and win the trust of society, JUBAER GROUP strives to communicate accurate and timely information to its stakeholders through active public relations and public dialogue, so as to enhance its corporate image and transparency. JUBAER GROUP listens to and respects its stakeholders’ criticisms and suggestions, and incorporates these as appropriate into its business.
We endeavor to build positive relationships with stakeholders through open and fair communication.
2. Philanthropy and Community Relations
Towards attaining an enriched society and sustainable development, JUBAER GROUP, in cooperation with society, strives to effectively use its resources and to engage in activities contributing to society. Such activities are aimed at alleviating societal problems or issues and include initiatives with respect to the “nurturing of personnel”, the “environment”, and “traffic safety”.
As a global company, JUBAER GROUP contributes to creating a sustainable society from the broad perspective of the future of the earth and humanity. As a good corporate citizen, JUBAER GROUP also focuses on local communities and focuses on social issues that each local community faces and endeavors to resolve such social issues.
As members of the local community, we will take an interest in and gain awareness of local social issues. Based on such awareness, we will actively take part in philanthropic initiatives such as volunteer activities.
3. Shareholder Relations
In order to respond to the expectations of shareholders and investors worldwide, JUBAER GROUP strives to operate its business globally and to enhance corporate value, while achieving stable and long term growth. JUBAER GROUP considers relationships with investors to be important, and through timely and fair investor relationship activities, endeavors to promote understanding of its corporate management and business activities. As for corporate governance, JUBAER GROUP strives to enhance the transparency of its management and actively incorporates management –checks conducted by independent parties.
We endeavor to contribute, through our work, to JUBAER GROUP’s efforts to meet the expectations of its shareholders and investors worldwide.
4. Government Relations
JUBAER GROUP strives to build transparent and fair relationships with political parties or administrative bodies (government agencies and public officials) and takes appropriate actions to comply with applicable laws and regulations.
We maintain healthy and transparent relationships with political and administrative bodies and public officials.
5. Political and Religious Activities
In the absence of any circumstances of concern (e.g., such as the possibility that the activity will hinder the conduct of business), JUBAER GROUP respects participation in politics by people working for JUBAER GROUP and does not, in any way, interfere with individuals’ religious activities.
We respect the rights of other people working for JUBAER GROUP to participate in political and religious activities in a moderate manner.
6. Disaster Prevention and Crime Prevention Activities
JUBAER GROUP, in cooperation with the local community, engages in disaster prevention activities and contributes to the recovery of local communities in the event of an actual disaster. JUBAER GROUP actively engages in crime prevention activities and the promotion of a safe society.
